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What is a Digital Service Record?
Trusted Digital Service Updates for All Major Vehicle Brands
At PW Auto Repairs, we don’t just service your car - we also keep your vehicle’s Digital Service Record (DSR) up to date with the manufacturer, helping you protect its value, warranty, and resale appeal.
What Is a Digital Service Record?
A Digital Service Record is an online service book, maintained by your vehicle’s manufacturer. Instead of using a traditional stamped service book, your service history is now stored digitally on the manufacturer’s central database.
Many major brands - including Volkswagen, Audi, Skoda, Seat, Porsche, BMW, Mini, Mercedes-Benz, Ford, Jaguar, Land Rover, Mazda and more - now use digital records instead of paper service books.
Why Is It Important?
Keeping your DSR updated means:
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Proof of Regular Maintenance – Verified service history directly recorded with the manufacturer.
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Protects Your Warranty – Maintains compliance with your manufacturer’s warranty requirements.
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Increases Resale Value – A full, traceable digital history makes your car more appealing to future buyers.
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Prevents Fraud – Digital records reduce the risk of fake or missing service history.
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No Lost Paperwork – Everything is securely stored online — even if you lose your service booklet.
How Do I Know If My Car Has a Digital Service Record (DSR)?
Not sure whether your vehicle uses a Digital Service Record (DSR) instead of a traditional service booklet?
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If your service book is missing, or simply not provided with the car, it could be because the service history is stored digitally instead.
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Ask us! At PW Auto Repairs, we can check your car’s service system for you. Whether you’re unsure or just want peace of mind, we’re happy to look it up and confirm whether your vehicle has a digital service book.
We Update Digital Records for All Major Manufacturers
At PW Auto Repairs, we’re fully equipped to update your Digital Service Record across a wide range of makes and models. Whether you drive an Audi, Skoda, Seat, Porsche, BMW, Mini, Mercedes-Benz, Ford, Jaguar, Land Rover, Mazda - we’ll log your service with the manufacturer’s database after every visit.
Independent Garage, Main Dealer Standards
You don’t need to pay main dealer prices to maintain your vehicle’s official service history. We offer affordable servicing with digital record updates, giving you the best of both worlds: trusted local care and manufacturer-backed service history.
Book Your Service Today
If your car uses a Digital Service Record, let us know when booking — we’ll make sure it’s updated correctly after your service.
Keep Your Vehicle's Service History Up to Date
Over 125 years of expertise in engine lubrication
PW Auto Repairs Castrol Service is part of the Castrol Service network and carries forward Castrol's over 125 years of expertise in engine lubrication.
